Orders will be shipped every Wednesday. If you place an order on Wednesday or over the weekend, it will be mailed the following week.
You will receive an email once your order has been shipped.
*For pre-order items, shipping will be delayed until I receive the items from the manufacturer.
How long does shipping take?
National (Spain) orders take between a few days and one week to arrive.
Orders from the rest of Europe may take from 1 to 3 weeks to arrive.
Orders from the rest of the world may take from 2 to 6 weeks to arrive.
Shipping options / Does shipping include tracking?
You can choose between standard shipping and tracked shipping at checkout.
Do you accept returns and changes?
All purchases are final once your order has been shipped. Once the order has been shipped, no cancellations or changes can be made. Please take this into consideration before ordering.
However, if your order has not been shipped yet and you'd like to change something (like the shipping address, for example), please send an email to: [email protected]
* If there is an issue with your order (if an item is extremely damaged or your order does not arrive within a reasonable time frame), please reach out through email as well, and I'll offer the choice to resend the items. However, if the issue arises from an incorrect address at checkout, shipping will need to be paid for again.
* Customs and duty fees are NOT included in your order/shipping total. All international orders could be subject to customs and duty fees as defined by the country of import. Please note that I am not responsible for any shipping deliveries that may be affected by customs or natural disasters.
Thank you for understanding and for supporting a small artist!
Anna ♡
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